Our Services
As dedicated PC Technicians, we offer a comprehensive range of services designed to meet all your computer needs, both on-site and off-site. Whether you're dealing with hardware issues, software problems, network troubles, or simply need expert advice and routine maintenance, we've got you covered. Our goal is to ensure your technology operates smoothly and efficiently, minimising downtime.
Help Desk & Remote Support
We offer Remote Technical Support via Phone, Remote Desktop Connection, Video Chat and E-Mail. More often than not we can solve your issue without us ever having to visit you.
Virus Removal & Protection
Is your Computer or device infected with a Virus? Or perhaps it's just running slow due to Bloatware. We can get rid of Malware, Ransomware and any other Malicious Software.
Data Recovery & Backup
Did you know we can recover lost or deleted data and files? Not only can we recover lost or deleted files, we can transfer that data onto various storage devices.
IoT & Smart Home Setup
Installation, integration, and management of smart devices and TVs for homes and businesses. Automate your home with smart security systems, lighting, thermostats, and entertainment setups.
E-Mail Setup
Easily access your e-mails across all devices. We set up Outlook and Microsoft 365 accounts, configure spam and phishing protection, create custom junk mail rules, and help you stay safe online.
Wi-Fi, Internet & NBN Setup
We can setup your Internet or NBN for Wi-Fi and get all your devices talking to each other over your Network. We can also Secure your Network for safe online shopping, browsing, fun, games and work.
Software Install & Repair
We can repair, remove, upgrade or install new Software such as Operating Systems, Office products and Anti-Virus Software. We will setup and configure them to your requirements.
Computer System Builds
Let us create a Custom system tailored to your specific needs. Whether you require a setup for Productivity, Gaming, Graphic Design, Streaming, or simply for browsing the Internet, we’ve got you covered.
Computer/Laptop Repairs & Upgrades
Enhance your Computer or Laptop’s performance by upgrading its Hardware. Installing a new SSD, Graphics Card, or additional RAM can significantly improve speed and efficiency. There is no better way to boost your device's capabilities.
VoIP Setup & Configuration
(Voice Over Internet Protocol)
Offering VoIP setup for your landline, configured to use NBN and your router. We provide professional installation, ensuring reliable and clear voice calls, tailored to your specific communication needs for optimal performance.
E-Waste Collection Services
Free local e-waste collection service, covering computers, smartphones, printers, and more. We responsibly recycle your old electronics, reducing environmental impact. Support our efforts to keep e-waste out of landfills and protect the planet for future generations.
System Optimisation & Performance Tuning
Experience Peak Performance with our System Optimisation & Performance Tuning service. We use the latest Software and techniques to fine-tune your systems, ensuring optimal speed, efficiency, and reliability for all your tech needs.
3D Printing Service
Offering high-quality 3D printing services with precision and fast turnaround. Perfect for prototypes, custom parts, and unique designs. Affordable pricing to bring your ideas to life.
Digitisation
Document scanning services. Digitise paperwork for easy storage, retrieval, and security. Perfect for businesses and individuals needing organised, searchable, and space saving digital files.
Tech Hire
Need a temporary solution while your computer or laptop is being fixed or while waiting for a new one? Our flexible rental service offers quality laptops designed for seamless business continuity or home use.
Web Design
Web design tailored to your needs. Modern, responsive, and user-friendly websites for businesses and individuals. Enhance your online presence with a sleek, functional, and engaging website.
Explore our tutorials and guides designed to empower you with practical tech solutions. Each guide offers clear, step-by-step instructions to address common issues, enhance performance, and optimise your technology.
After Care Service
Our exclusive after-care service ensures that you’re never left in the lurch after a repair. We offer ongoing support for any IT and support-related issues, ensuring your system runs smoothly long after the fix, upgrade or sale.
Operating System Install
Offering installation of Windows 95, 98, XP, 7 and Linux OS. Perfect for running legacy software, retro games, or business critical apps. Get your classic environment set up on real hardware or virtual machines, fully configured and ready to go.
Technology Cleaning
We offer Internal Cleaning Services for your Computer, Laptop, Printer, Server, and Server Racks. Our service includes thorough dust removal from Fans, Heat Sinks, PCBs, and Power Supplies to ensure optimal performance and longevity.
Printer & Copier Setup
Be it a Commercial Multi-Function Copier or Home Printer. We will get you printing in no time at all. We can troubleshoot virtually any problem and setup any brand to your requirements. We can even provide servicing options for your printer.
Tech Training For Beginners
Offering Tech Device Training for those less familiar with technology. Our easy to understand, hands on guidance will help you confidently use your devices and software, making technology straight forward and accessible for everyone.
Test & Tag
Offering comprehensive test and tag services, ensuring your electrical equipment meets all safety standards and legal requirements. Protect your home and workplace with our thorough inspections and reliable safety certifications.
Reports
We provide detailed reports for banks and insurers covering online scams, malware, and hardware damage. Each includes scan results, technical assessments, and supporting evidence to help customers validate claims and support investigations or insurance compensation.
Consultation
Offering expert computer consultation services, including system assessments, upgrade advice, software troubleshooting for home or business. Whether improving performance, setting up devices, or resolving issues, we deliver clear guidance and practical support to meet your needs.
Helping Veterans & Pensioners
Frankston Computer Care has built a strong reputation with veterans and pensioners, offering patient, respectful support to help them stay connected, safe and confident with their devices and online activities, thus ensuring they receive the best service.
Tech Transportation
At FrankstonCC we offer reliable, secure transport for tech equipment and parts, similar to courier services. Whether delivering hardware, collecting repairs or E-Waste, or moving sensitive devices, we ensure safe, timely delivery with attention to detail and care for your items.